Back to ChasePay

Privacy Policy

Last updated: May 2026

1. Overview

ChasePay is operated by Chainsmith Pty Ltd.

This Privacy Policy explains how we collect, use, store, and protect information when you use ChasePay.

We aim to handle personal information responsibly and in accordance with applicable Australian privacy laws and principles.

2. Information We Collect

Depending on how you use ChasePay, we may collect:

  • your name and email address
  • business details and business name
  • customer names and phone numbers
  • invoice details and payment reminder history
  • account settings and preferences
  • basic usage and device information

We only collect information reasonably necessary to operate and improve the service.

3. How We Use Information

We use collected information to:

  • operate and maintain ChasePay
  • send automated SMS reminders
  • send owner notification emails
  • manage accounts and subscriptions
  • improve platform reliability and performance
  • respond to support requests
  • detect abuse, spam, or unlawful activity

4. Third-Party Services

ChasePay uses trusted third-party providers to help operate the service.

These providers may process certain information on our behalf, including:

  • Supabase for authentication and database hosting
  • Twilio for SMS delivery
  • Stripe for payment processing (when enabled)

We only share information necessary for these providers to perform their services.

5. Data Security

We take reasonable steps to protect information from unauthorised access, misuse, loss, or disclosure.

While we take reasonable steps to protect information, no online service can guarantee absolute security.

6. Data Retention

We retain information for as long as reasonably necessary to operate the service, comply with legal obligations, resolve disputes, and enforce our agreements.

Deleted invoices or accounts may remain in backups or logs for a limited period before permanent removal.

7. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us.

Some information may be retained where reasonably necessary for legal, security, accounting, or operational purposes.

8. Children

ChasePay is intended for business use and is not directed toward children under 18 years of age.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page.

10. Contact

If you have questions about this Privacy Policy or how your information is handled, you can contact us at privacy@chasepay.com.